Shipping And Tax Policy
SHIPPING POLICY
Processing Time:
- USA: 1-5 business days.
- Vietnam: 1-2 business days.
Shipping Time:
- USA: 5-9 business days.
- Vietnam: 2-6 business days.
Please note that these times may vary depending on the season and other factors.
Shipping Delays: If you don't receive your order within 20 days, please email us at [support@ricogifts.com] and we'll get back to you within our workday (Monday to Friday). We appreciate your patience and cooperation.
TAX POLICY
No Tax Collection: We don't charge any extra taxes on our orders. Any tax or duty fees are your responsibility.
VAT Variation: VAT charges may vary based on your country. For accurate details, contact your local customs officer.
Customs Fees Responsibility: At times, your government may apply customs fees to orders, and you are required to cover them. We regret any inconvenience, but we cannot influence your country's customs authorities. For comprehensive customs fee, duty, and tax information, consult your local customs office.
For further questions or clarifications on our shipping and tax policies, don't hesitate to contact us at [support@ricogifts.com]. Our team is here to assist you.